My Resume' – Milwaukee

725 North 22^nd, Street # 103

Milwaukee, Wisconsin 53233

Telephone (414) 933 – 6000 room 103

Cellular (414) 610 – 8012

E – mail smallkattman@yahoo.com

Objective

Seeking a full time position where I can continue to provide exceptional customer service to current and potential future customers.

Experience

2007–Present Levy Restaurants Milwaukee, WI

Suites Attendant (Part Time)

• Make eye contact with guests and smile when the guest is within 10 feet

• Acknowledge the presence of the guests within 5 feet

• Know the service and cut off times for each event.

• Verify that all guests are of legal age to consume alcoholic beverages

2005–Present Biller Hotel Ltd. Milwaukee, WI

Guest Services Representative (Part time initially now Full Time)

• Meet and greet guests as they enter the lobby area

• Provide customer service to extended stay and daily guests

• Handle cash and credit card transactions for all guests

• Balance cash register at the beginning and end of each scheduled shift

2003–2007 L.P.C.C., Inc. Milwaukee, WI

Prisoner Reintegration Program & Employment Training Coordinator

• Conducted an employment training class at the Lincoln Park Community Center, Inc on how to conduct an effective job search.

• Assisted all clients in developing interview skills

• Typed and created résumé’s for all clients entering the center

• Educated clients on how to create cover letters and letters of introduction

• Conducted a basic computer class using “Microsoft Windows 98” as the operating system

• Acted as a peer advocate for clients with AODA or Anger Management issues

• Acted as a group leader for a Men’s AODA and Anger Management Group on Monday evenings

1997–2003 Various Temporary Agencies Milwaukee, WI

Contract Quality Inspector & CMM Programmer

• Conducted in coming, in process, final, and ISIR inspections

• Wrote and proved out programs written for Coordinate Measuring Machines

• Calibrated and set – gages for machine operators

Education & Training

1994–1995 Chippewa Valley Technical College Eau Claire, WI

• Received Vocational Diploma in “Precision Inspection and Nondestructive Examination” Chippewa Valley technical College

• Completed Microsoft Certified Systems Engineering Course through “Smart Certify Direct” Clearwater Florida 2003

Additional Skills

Familiar with the following Microsoft operating systems, Windows 3.11, Windows 95, Windows 98, Windows ME, Windows NT 4.0 Server and Workstation, Windows 2000 Server and Professional, also familiar with Microsoft application software MSWord, MS Excel, MS Access, MS Power Point, MS Outlook and Microsoft Publisher

References

Gladly provided upon request